OttawaPrints.ca

Account

To change your password, you must first log in to your account. Select the Change Password button on My Account page and follow the prompts.

To add or change your billing address, you must first be logged into your account with Agentprint.com. Go to My Account. Click on Shipping Address.

On the left you can modify your current shipping address, and on the right you can add a shipping address.

You can have as many shipping address as you need, and you can select a different address for each order you place.

Products

We recommend saving as a PDF file. You may also send the file in the following types: JPG, JPEG, TIF, TIFF, EPS, and PNG.

We prefer that you send PDF with embedded or outlined fonts. PDF files are easier to handle and will likely speed up your turn-around. Remember to flatten your files before uploading.

For Roll Labels, we recommend designing:
• vector files (e.g. EPS or PDF)
• 300 DPI or higher
• use black (100% K)
• for fine lines and text smaller than 9pt, use black (100% K) only

Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product.

Please keep all text at least 0.125" inside the cut-line.

- The bleed for Standard Products is 0.125".
- The bleed for Booklets and Presentation Folders is 0.25".
- For Grand4mat Products, please see the G4Mat FAQs for individual substrate guides.

We recommend using our templates at all times.

When using a blue in your design, always make sure to leave at least a 30% difference in your Cyan and Magenta values.

100% C 100% M 0% Y 0% K

ON SCREEN
On Screen

AFTER PRINTING
On Screen

Blue is close to purple in the CMYK spectrum. Remember, use a low amount of magenta whenever using high amounts of cyan to avoid purple.

Rich black is an ink mixture of solid black, 100% K, with additional CMY ink values. This results in a darker tone than black ink alone. If you print black alone as 100% K, the resulting black may not be as dark as you might like.

100% K ON SCREEN
On Screen

100% K AFTER PRINT
After Print

We recommend using
C 60 M 40 Y 40 K 100
This will give you a deep, dark, rich black.

*Products that are printed with dye-sublimation (9oz Premium Polyester Banner, Flags, Table Covers, Fabric Tube Displays, etc.)
call for the following color values:
C 100 M 100 Y 100 K 100

Printing

Our system supports RGB (red, green, blue) for producing digital prints. We have accurately mapped color pallet to match RGB to CMYK (cyan, magenta, yellow, key) to ensure proper 4-color printing.

300 dpi (dots per inch) is the resolution of the output PDF file.

We use offset printing, which provides the highest quality of print material for both text and images.

Pricing

No, the price list indicates basic prices of products against the speculative quantities. The prices are calculated with regard to the most basic paper/card types, sizes and single side printing. As you know, the final printing cost depends on many parameters: paper/card weights or thickness (GSM/Pt), glossy or matt finish, 2 or 4 colors, square or rounded corners, single or double side printing, quantity, destination shipping charges and the mode of transport. Please use the indicative prices for calculating the basic cost. Once you place the order using the above parameters, we will quickly mail you the final, exact cost.